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Tata Indicom broadband offers a smart recharge option, where customers can recharge the connection in advance. However there is a difference in the advertised value and the actual value.

For recharge value of Rs 3500, the promised card value is Rs 3115. Screenshot given below


However after paying Rs 3500, the actual recharge value is Rs 3114


Tata Indicom Customer Support - Multiple emails were sent, but the response is not satisfactory. Correspondence is posted on the next page.